Frequently Asked Questions

How long does it takes to develop a custom database app?


Depending on the complexity of requirements, most projects take around 2 to 8 weeks. Throughout the project, we will have weekly video calls with you to ensure that we are on the right track and your solution is satisfactory and of requisite standard.




Is training provided as part of the project?


Yes, training is provided as an option. There may be a one-day (physical/virtual) training session for key users who are going to use the system where we will run through a demo of the functions and let users have a hands-on experience.




Is there support after the project ends?


Upon completion of the project, there would be a one-month free support period where you can raise questions, issues and feedback on the system. After the one-month support period is over, you may optionally raise support tickets that are charged separately on an ad-hoc basis. Our applications are built in a way where you do not require tech support after the project ends.




What programming languages do you use in your projects?


We build all our database solutions on a cloud-based platform thus we do not use traditional development programming languages (e.g. Java, PHP, Django, Python, Ruby on Rails etc.) We are the first in Asia to be a Premium Partner of the platform and this empowers us to create robust, adaptive solutions that are built with localized needs in mind.




How do you charge for your projects?


For all projects, there will be a 50% deposit paid before commence of development followed by a 50% balance paid after the project ends. The project fee is for the development of the solution based on agreed-upon requirements. Apart from the project fee, there is a platform user license fee which costs $10 (eur) per user per month billed annually.




Can I host my solution on a private environment?


Yes, there is a new Enterprise Offering for private cloud/hosting which has a different pricing model. Feel free to contact us if you need more details about the Enterprise offering.