• Brendon Koh

5 Tips on selecting the right business software

Updated: Jun 30

Choosing the right business software is a major decision. Going digital by integrating an enterprise solution into your business processes has a lot of benefits, but you need to be sure you select the best software for your company’s needs.

Here are five tips to help you choose a digital solution.

1. Perform a Requirements Analysis

The first thing you need to do is perform a requirements analysis. Before you start looking for solutions in the market, evaluate your business needs, and wants, so that you can conduct a proper search.

Your organization is unique, and just because a competitor has chosen a specific digitalization solution does not mean that it will be the right business software for you.

Start by defining your pain points – where will automation and digitalization have the most impact? Perhaps your internal processes are not standardized or well defined, or you are facing specific obstacles with your sales funnel.

Identify the problems you are trying to solve with the database and be sure to incorporate multiple departments and groups in the conversation. This will help to ensure you are taking into account various perspectives.

As you are defining the requirements for the new software, take this as an opportunity to improve internal processes and procedures. Don’t view the B2B software as a band-aid to fix certain issues, but rather as an opportunity to optimize and redesign the way you do business.

Your requirements analysis should also include projections for the future. Although the software needs to meet your specifications today, it also needs to have the flexibility to allow for growth and changes in the coming years.

It should scale to alongside your business – the worst thing that could happen is that you choose a digital solution that you outgrow, and then you are back at square one.

2. Define your Non-Negotiables

When you are comparing enterprise solutions, it is important to understand that there is no perfect solution and that no one software will be able to meet every single one of your business needs. This means that you must have realistic expectations and should be prepared to choose an option that meets at least 80% of your evaluation criteria.

So, how do you decide which 80% of your criteria are non-negotiable?

This is where the requirements analysis you performed comes in. When you are looking at the list of features you decided were needed, break them out between what is a must-have, and what would be nice to have.

There may be attractive features that would be great to have, but they will not define the success of your enterprise solution. These extra features could be distractions – features that you do not need and take away from the focus of what you are looking for.

For instance, if your main goal is to create a paperless workplace, the software must effectively manage data, complete processes electronically, and work efficiently in a paperless environment.

Another thing to consider is mobility and compatibility. Do you have other systems in place that this new software will need to communicate with? Do your employees use mobile devices or tablets that may change the way the software looks and feels?

Determine what your company's top priorities are. It is helpful to consider what you gain versus what are giving up with each option, and then you can narrow it down from there.

3. Have a Clear Budget

Having a clear budget is extremely important when selecting the right business software.

Just because you have a Wishlist for your digital transformation does not mean you can – or should – spend extra money on bells and whistles you don’t need! And putting your new ideas into action will require an investment.

Before you start researching platforms and solutions, have a clear budget defined and only look into those that are within your price range – and get all quotes in writing!

When looking at the cost of B2B software make sure that you are including everything you need for integration into your business processes. Of course, this includes the software itself and the installation – but you must remember to include the cost of training employees and adjusting processes to work with the new system.

4. Keep Data and Security in Mind

While exploring different enterprise solutions, remember that the goal is digitization and automation. This means working with data, and data has to be secured!

Make sure that the platform has sufficient security measures in place to minimize the risk of cybersecurity threats.

When it comes to data, the system must be able to generate reports that will satisfy your unique business needs and those that may exist in the future.

It must also have analytics built in to provide business insights that will help you build a competitive advantage. The information collected in the database should help you monitor KPIs like employee performance, customer turnover, and process efficiency.

Your new software should be efficient and effective – and allow you to transform your daily operations into digital processes that will take your organization to the next level!

5. Consider a Custom Solution

As you start to put together your requirements, budget, and non-negotiables, you may begin to realize that a custom solution may be the best option for your organization.

Custom development services will allow you to clearly define exactly what your system will look like – in the scope of your specific budget. Custom software is the only way to ensure that your enterprise solution meets your unique business needs!

At Automate Labs, we help businesses work smarter by streamlining processes and workflows with custom-built database solutions. These systems are integrated, cost-effective, and easy to use!

By opting for a custom digitalization tool, you can make sure that all of your requirements are met, and you only pay for what you need. We can cut out unneeded features to reduce costs or swap them out for those that you really need.

Our goal is to help you boost productivity and meet your unique needs – with projects that can be completed in weeks.

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